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Strengthening NGO Capacity
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Organisational Effectiveness (OE) is the "ability of an organisation
to fulfil its vision through a blend of sound management, strong
governance and persistent rededication to achieving results", as
defined by Grantmakers for Effective Organisation.
ICOMP’s OE activities focus on strengthening
leadership and management competencies; developing a culture of
learning organisation; promoting good governance; and devising organisational
sustainability mechanisms.
Since 1999, the David and Lucile Packard Foundation has funded the
project Enhancing Organisational Capacity of NGOs in Asia, to assist
NGOs to develop leadership and management skills in Pakistan and
the Philippines. A total of nine partner NGOs in the Philippines
and Pakistan have been assisted. Based on the diagnosis, partner
NGOs formulated OE action plans and implemented them to systematically
strengthen their staff and organisational competencies, enhance
programme effectiveness, and empower communities anchored on organizational
mission and vision. A network of professionals was also developed
to strengthen in-country OE capacity.
A study on the OE of NGOs engaged in FP and RH
in states of Bihar and Jharkhand in India was carried out. The study
showed that beyond educational efforts, NGOs had made only a limited
contribution to RH service delivery. There was also a lack of unified
approach to RH programme, and sustainability was a major concern.
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The Framework of Organisational Diagnosis is a tool
to measure organisational performance in a systematic fashion
with a shared vision as a guiding force.
 1.
Strategy Validation
- to validate organisational
strategies in relation to the overarching vision (social
acceptability, responsiveness to community needs and financially
viability).
2. Organisational
Performance Assessment
- to measure organisational
performance (financial and programme, stakeholders, internal
process and innovation, and learning).
3. Identification
of Necessary Role /Competencies
- to assess critical
role competencies for strengthening strategies implementation.
4.
Development of Interventions
- to determine actions
to be undertaken (leadership, organisation structure and
management system and management processes)
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| Broad
OE Interventions of Partner Organisations |
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Governance:
• Review of the role of the Board of Directors.
• Linking vision to strategies through strategic review
and planning.
Organisational
Sustainability:
• Restructuring
of clinic operations.
• Development
of revenue models.
• Improving
financial management systems.
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Systems and staff
competencies:
• Review of human resource management structure and system.
• Staff competency development.
• Capability building in utilising the management information
system as a decision-making tool.
Role competencies:
• Development of sustainable models in adolescent RH especially
the teen headquarters.
• Enhancement of NGO-NGO-GO collaboration.
• Skills in information, education and
communication (IEC). |
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Strengthening
Building
Promoting
Policy Dialogue