Catalogue of Practices

 Mexico Management Planning Tool (EMS)

Ministry of Health, Mexico

Objective

The MOH is the national-level government agency responsible for the provision of health services to the population with no access to social welfare and the coordination of the National Health System (regulations, advice and evaluation, etc). This agency has two programmatic components for the provision of primary health services: (1) institutions and (2) community. The former is composed of hospitals and medical units while the latter basically refers to the Coverage Extension Strategy (CES).

Scope
Mexico's national health system was created as the governmental response to the coordination of health programmes and services offered by various governmental agencies such as the Ministry of Health (MOH)', the Mexican Institute of Social Welfare' and the Institute of Social Welfare and Services for Government Employees.

Background
The MOH is responsible for the provision of medical services to the population with no access to social welfare, mostly in rural areas, in localities of less than 2,500 inhabitants, usually scattered in geographical zones of difficult access.

Since the late seventies the MOH has developed a programme called Coverae Extension Strategy (CES) to deliver basic health services, including family planning, to this segment of the population and improve their social wellbeing.

Evaluation Findings.
The Evaluation-Supervision Model is implemented over ten working days. At the end of this period there is a work session with the state officials to discuss the results and propose appropriate solutions. At each additional implementation of the model, recommended on an annual basis, helps to assert the changes which have occurred since the previous findings.

The ESM is a set of instrument and procedures aimed at finding out the extent to which the CES objectives are being fulfilled and how fast appropriate corrective actions can be applied

Ten days are needed for the ESM to provide an evaluation of the CES which includes:

1) a report on the historical development of the programme;
2) a follow-up of the programme activities; and
3) reports in tables and graphics depicting the evaluation results.
This evaluation helps to start discussions, in the place where the model was applied, on the detection of problematic situations and possible solutions as well as to strengthen and promote the goals of the programme.

Periodic application of the ESM helps to ascertain the decree of development of the CES and assess the impact of different activities. This model is designed mainly for use in the state and districts and a means to strengthen the planning activities of the communities' health systems.

It has been a successful management planning tool and  its main contribution has been to improve state and district-level management capabilities.




Management Features

Strategy: 
The MOH's General Directorate of Reproductive Health (formerly the General Directorate of Family Planning) designed the Evaluation-Supervision Model (ESM) in order to identify strategies to improve the quality of the services provided in rural areas. It allows the collection of quantitative and qualitative information on the development of CES activities.

Human Resource Management
The CES purpose is to provide basic health services to localities of 2,500 or less inhabitants through voluntary personnel from those communities (of 500-2,500 inhabitants).. Voluntary health auxiliaries throughout the country are trained and supervised by institutional personnel.Today the programme has 13,089. The community personnel are called the "health auxiliaries" and are supervised by a nurse called "health auxiliaries: supervisor" (HAS) The HAs are from and live in the respective communities, visits them on a regular basis to provide technical support.

The CES consists of health auxiliaries, health auxiliares' supervisors and district medical coordinators. The operational scheme consists of the interaction between a DMC that coordinates the activities of four HASs who, in turn, coordinate and give support to the work of ten HAs.

The HAS is a nurse,  experienced in rural community work, mainly in training and supervision activities. She is a liaison between rural communities and the health district office. The success of the health programmes under the CES depends  on her work.

Mobilizing resources:
The objectives of the EMS for the rural primary health care programme of the CES are:

  • to obtain an evaluation of the coverage and quality of services in a fast and overall manner, that could help in the making process.
  • to strengthen the routine supervision and counselling services in order to make these activities more selective and efficient.
  • to provide the states and districts with easy-to-apply skills which could promote the evaluation activities.
Using the EMS, computer software to process information on the various components interventions in the programme, from the institutional and from the community perspectives. Its application  at the state level makes the results useful at this administrative unit.

Leadership
The CES purpose is to provide basic health services to localities of 2,500 or less inhabitants through voluntary personnel from those communities (of 500-2,500 inhabitants).. Voluntary health auxiliaries throughout the country are trained and supervised by institutional personnel.Today the programme has 13,089. The community personnel are called the "health auxiliaries" and are supervised by a nurse called "health auxiliaries: supervisor" (HAS) The HAs are from and live in the respective communities, visits them on a regular basis to provide technical support